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Log a Case

With MDSap tech’s online Case Management System ( CDA )  you can create, update, or check the status of your support cases easily.

Please visit : http://new.casedirectaccess.com/cda/login

Alternatively, you can also call or email us:

Call:   +961 4 72 70 75
Email: callcenter@sybase.ae

Please note: When you need to log a case with Technical Support, please have all pertinent information in hand to expedite case resolution. You can use the Technical Support Checklist to organize your information.