Telecommunication

SAP solutions enable communications service providers to successfully navigate the industry transformation that is occurring by helping them to deliver a superior customer experience, contain costs, and begin to generate substantial revenue from new business models.

These solutions help telecommunications companies transform their business to keep up with market changes and new competitors through:

• A customer-centric focus to retain current and attract new customers in competitive markets
• A streamlined experience across all channels and devices with personalized customer views
• Cost containment for profit retention
• Revenue growth from nontraditional communications services
• Leveraged data assets for more customer intimacy, business visibility, and increased revenue

Solutions including:

• Customer Engagement and Commerce
• New Digital Business
• Human Resources
• Platform and Technology